I bought a base, hoping that everything will be super. But it came spoiled, although the expiration date is fresh, how will we solve this problem?

I received the base and was very disappointed, when I opened it at home I saw a dried texture with lumps, I didn't understand what it was! I've known this company for a long time and work for a long time, I have never seen such a thing. I thought it might be frozen, it was -22 outside, but on the street went only 10 minutes. I put it opened the next day I saw, not much came off, but the consistency is still not clear: from s hiccups transparent liquid, and the odor is terrible. I will make a return. If necessary, I will make a photo.

The base is very beautiful, fine shimmer, nice pastel tone, but you have to stir it before application, as it is layered. It's viscous, it drags.

The base is all lumpy, just throw it away.